The old expression, “You get what you pay for” has a whole new meaning in this day and age. In the current state of healthcare there are many people who pay way too much for the basic care they need. There are also many people who seem to get that same basic care for no cost at all.

So what does this mean for you as the consumer? Unfortunately more often than not this leads to frustration along with your needs not being met. How does it make you feel, when waiting for your doctor, that up to half of the people waiting along side you will be paying nothing for their visit? What about in the physical therapy clinic when you are paying a $50 co-payment and find out the person next to you getting the same if not better care is paying nothing?

As a healthcare professional, I always did my best to provide the best possible care for every patient I’ve treated no matter what their payment. I treated the patient with a pricey co-payment the same as I treated the under-insured patient on state care.

It wasn’t until I became the consumer that I realized how unfair the system was. When recovering from one of my several knee surgeries, I reluctantly went to physical therapy to appease my surgeon. He told me I would need the extra help. I explained my doubts, as I was familiar with how most outpatient clinics were operating in my area. Paying a $50 co-payment each visit for what was supposed to be three visits a week, for six weeks, I lasted only four sessions. In a nutshell, I didn’t see the point in paying $50 each time to ride a stationary bike for 10 minutes, followed by some unsupervised exercises, an occasional 5 minutes of manual stretching/mobilizations, and always finishing with ice and electrical stimulation.

I know that patients want and deserve more. When I started Physique PT I made a commitment to provide only one on one care to give patients an experience that made a difference in their recovery from injury. Operating as primarily a cash-based provider, I am able to give patients my undivided attention to detail to get them the results they want. By not being bound by insurance rules and regulations, I can assure every patient I see will always feel like a person and never a number.

Yours in health,

Keith Pacific